WOW! Your badges came in the mail this week, and boy were we ever pleased. Not only did we receive them sooner than we expected, the quality was better than expected as well. We are very happy with the purchases. The history of the badge is an added bonus that has made these gifts extra special! Thank you so much for the ease of ordering, quick turn around and quality keepsakes.
Carol08/25/2011, 11:22:00 AM
Hi There,
I'm very satisfied for my purchase,
the shipping had been fast enough considering I live in southern Italy.The items I ordered are very well done so I'm attempting a list for further order.
I'm very glad to offer my testimonial to Pieces of History.
I bought the US Marshal badge as a memento to the life of James Arness in his role as Marshall Matt Dillon in Gunsmoke. The badge is well crafted and looks similar to the US Marshall badge that came with a Matt Dillon gun and holster set I had as a young boy. The badge arrived a few days after the order was placed. This replica will take its place among the other badges that I own.
Ray Spencer - Edmonton Alberta, Canada07/28/2011, 01:22:00 PM
Mixed feelings. My first order was delivered to my hotel on time. Trouble is I didn't get it. POH said as it was delivered it was out of their hands. But...but...I don't have it! It was not their fault ....but then neither was it mine!
So I asked them if they could do something for me. What did I get? A single dollar off. So the single pin ended up costing me near to a whopping $30!! This was not fair. If this was me I would have asked the customer to pay the postage alone for the replacement. That would have been fair.
RESPONSE: We are disappointed to hear that a bad experience with your hotel has lowered your opinion of Pieces of History. We assisted your hotel in trying to locate the package they lost and we extended a 10% discount to you so you could replace your order. As you mentioned it was not your fault nor ours and your hotel should have taken responsibility and compensated you for their error.
Sean Clarke - Dublin Ireland07/23/2011, 08:34:00 AM
Excellent service, communication and quality of goods. Thank you!
Tom Wilks - Barnstaple United Kingdom07/22/2011, 01:06:00 PM
I had a most favorable experience today with one of your good people, who went out of his way to help me find the medals I needed. Many thanks again!
Todd - Iowa07/14/2011, 05:21:00 AM
Great website! Your service was easy and the shipping didn't take too long and I received my complete order. I will definitely shop here again! I recommend this website to everyone!
Bruce - Florida07/10/2011, 03:52:00 AM
As a first-time customer, I am pleased with your service and the western badged I received.
Jonathan - Kansas07/03/2011, 03:54:00 AM
Received a US Marshal badge today that I just ordered two days ago. That was fast and the badge is good.
Harold - Nevada07/01/2011, 05:16:00 AM
Put in a small order for some Route 66 pins and was delighted by the customer service's attention to detail (they were gifts). I look forward to future orders.
